INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your products original or copies?

We assure our customers that all our products are 100% original brands. We do not sell copies, imitations, or counterfeit items. Our store sources merchandise directly from the brand owners or their authorized distributors, strictly adhering to Kuwait's laws against selling counterfeit goods. We commit to the highest standards of quality and authenticity to ensure customer satisfaction and trus

What payment methods do you accept?

We accept various payment methods including KNET, credit cards (Visa, MasterCard), for customers in Kuwait. Our payment process adheres to the highest standards of security and privacy as per Kuwaiti regulations.

How long does shipping take, and how much will it cost?

For orders within Kuwait, delivery typically takes 1-3 business days. We offer free delivery for orders above a certain value, and a nominal fee is charged for orders below that threshold. International shipping times and costs vary; please note that international orders may be subject to additional customs fees and duties.

Can I return or exchange an item I've purchased?

In line with Kuwait's consumer protection laws, we accept returns and exchanges within 14 days of purchase for items in new and unused condition, with all original tags and packaging. Customized items may not be eligible for return or exchange. Please contact our customer service for a smooth return process

Do you offer international shipping?

Yes, we provide shipping to several countries outside Kuwait. International shipping rates and delivery times vary. Please be aware that international orders might incur customs and duty fees as determined by the destination country, which are the customer's responsibility.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Please enable JavaScript in your browser to complete this form.
Name
كوني علي معرفة بأحدث العروض

كوني علي تواصل معنا

لا يستغرق الأمر أكثر من ثانية لتكون أول من يعرف أخبارنا

وعروضنا الترويجية ..